Buying a Team Beachbody eGift Card

1. How do I buy a Team Beachbody eGift Card?

Choose a design, personalize a message, and complete the delivery
information, click "Add to Cart." You'll then be prompted in the checkout to
provide your payment information.

2. Do I have to be a member of Team Beachbody to purchase a Team
Beachbody eGift Card?
Yes, you must be a member of Team Beachbody to purchase a eGift Card
or to make a purchase using one. It's fast, easy, and FREE to sign up!
Here are two ways to become a member:
1. Go to TeamBeachbody.com and click on "Not a Member?" in the
upper, right-hand corner of the screen. Follow the directions to sign up
for either a FREE or Club membership.

2. Shop in the store on TeamBeachbody.com and add the items you'd
like to purchase to your cart. Once you click "Checkout," you'll be
prompted to sign up for an account.

3. Can I customize the amount on my eGift Card?
You can choose from convenient increments of $25, $50, $100, $250, and
$500 for your gift of health and fitness. Purchase one or multiple cards to
create your desired amount.

4. How quickly is my eGift Card delivered?

While most eGift Cards will arrive to your email within minutes of placing
your order, please allow approximately 2 hours for delivery. You'll receive
an email with your eGift Card along with simple instructions for how to use
it.
If it doesn't arrive within approximately 2 hours, please check to make sure
that it wasn't filed in your spam or junk mail folder. If this doesn't resolve
the issue, please call our friendly Customer Service staff toll-free at 1
(800) 997-5602.3

5. Can I personalize a message to the recipient of my eGift Card?
Yes, you can. After your order is finalized, you'll receive an email
containing your eGift Card. Type your message into the applicable space
in the email, and then forward the email to the recipient, or print and handdeliver it to your chosen recipient.

6. What will I receive when I order an eGift Card?

You'll receive two emails shortly after your order is placed. First, you'll
receive an order confirmation email detailing your purchase. Then, you'll
receive the email containing the eGift Card you created and purchased. It
will show the design you chose, the card's value, and the redemption
code. Simple instructions for redeeming the eGift Card are also included.

7. Can I print an eGift Card to give as a gift?
Yes, you can print out the eGift Card from the email you receive. Then you
can either hand-deliver it or mail it to your recipient with a personalized
message.
Redeeming a Team Beachbody
®
eGift Card
1. How do I use my eGift Card?
Simply browse and select the item you'd like to purchase from
TeamBeachbody.com, and check out as you normally would. When
selecting your payment method, select eGift Card. When prompted, enter
the redemption code identified on your eGift Card.
If the item(s) you'd like to purchase exceed the balance on your eGift
Card, you'll be asked to provide a valid credit card to cover the remaining
balance. If the item(s) you select cost less than the balance on your eGift
Card, the balance remaining after your purchase will be stored on your
eGift Card and available for future purchases.
2. I'm having trouble placing an order with my eGift Card. What should I
do?

If you're placing an order and there aren't enough funds on your
eGift Card, you'll be asked to add another valid form of payment to cover
your balance. You'll be able to view each individual charge when 4
you check out.
If you're having a problem using your eGift Card for any reason,
call our friendly Customer Service staff toll-free at 1 (800) 997-5602.
3. Are there any restrictions for using an eGift Card?
Yes. Please read the eGift Card Terms and Conditions for a full list of
restrictions. Among other restrictions, please note that if you purchase an
eGift Card on TeamBeachbody.com, you will not be allowed to purchase
any products that are sold on Beachbody.com. To purchase items sold on
Beachbody.com, please purchase a Beachbody eGift Card on the
Beachbody.com Web site.
4. What happens to the unused portion of my eGift Card balance?

The
balance remaining on your eGift Card will always be available so you can
use it on future purchases. There's no time limit to worry about—your
Team Beachbody eGift Cards never expire.

5. What happens if my purchase amount is greater than the balance on
my eGift Card?
When you purchase products on TeamBeachbody.com that exceed the
balance on your eGift Card, you'll be prompted to enter a valid credit card
to pay for the remaining balance that your eGift Card doesn't cover.

6. What do I do if my eGift Card is lost or stolen?
If your eGift Card has been lost or stolen, try reprinting it (provided
you bookmarked it in your browser) OR click on the link in the
original email.
To report a lost or stolen eGift Card, call us toll free at 1 (800) 997-5602.
A replacement eGift Card may be issued, subject to the eGift Card Terms
and Conditions.

7. How do I check my eGift Card balance?
It's easy to view the balance on your eGift Card. Simply enter your eGift
Card number into the form on the right side of the
screen to check the
remaining balance